Are you looking for technical support?

Customer Service by Phone

We offer telephone support in individual cases.

Please first use the customer service contact form for the relevant product (see above). This ensures that we receive all necessary information and can forward your request to the right contact as quickly as possible. As we always require your license key, providing the details by phone would be unnecessarily time-consuming and prone to errors. In addition, written communication helps both you and us keep track of all information exchanged so far, which may otherwise be lost during a phone call. It also ensures that any colleague involved is fully informed about the current status of your request.

We kindly ask for your understanding that we keep unsolicited support inquiries by phone brief to help us remain available and assist all customers as efficiently as possible. Thank you for your understanding.

Support for our Freeware?

We kindly ask for your understanding that customer support for our software, which is created with high development costs, is reserved for paying users. We recommend that freeware users read the manual and the FAQ, which answers frequently asked questions. Thank you for your understanding.

Trademarks

• Microsoft®, Outlook®, Excel®, OneDrive®, OneNote®, Office 365(tm), .NET®, Access®, ActiveDirectory®, ActiveX®, Aero®, Segoe®, Bing®, Windows®, Intellimouse®, Skype®, SQL Server®, Internet Explorer®, are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• Apple®, Aqua®, Bonjour®, iPad®, iPad Air®, iPad mini, iPad Pro®, iPhone®, iTunes®, Mac®, MacBook®, Macintosh®, Mac OS®, QuickTime®, Retina®, Safari®, Siri®, TestFlight®, Time Machine®, TrueType®, App Store (sm), Apple Store®, iCloud®, iTunes Store®, are either registered trademarks or trademarks or service marks of Apple Corporation in the United States and/or other countries (more info).
• "PhraseExpress" and "Phrase Express" are registered trademarks of Bartels Media.

Credits

We thank the makers of following work which we use on our website:

• Processwire - CMS
• Bootstrap - Website framework
• Jquery - Javascript framework
• Nothing You Could Do - Webfont by Kimberly Geswein
• Font Awesome - Icon Font by Dave Gandy
• Icons8 - Icons

Photograph Images

• Goodluz/Shutterstock
• Vladislav Kochelaev/AdobeStock
• Brad Pict/AdobeStock
• Fabian Faber/AdobeStock
• Photographee.eu/AdobeStock
• VERSUSstudio/AdobeStock
• Swapan/AdobeStock
• mpfphotography/AdobeStock
• MonkeyBusinessImages/Shutterstock
• SydaProductions/AdobeStock
• Demidandang/AdobeStock

Please let us know if we accidentally missed anyone in this list.