Web Browser

User-to-User discussion about the PhraseExpress macro programming.
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kee
Posts: 1
Joined: 14 May 19, 15:11

Web Browser

Post by kee » 14 May 19, 15:24

I have a user that uses Phrase Express solely on her computer. There are no issues when typing in notepad, MS word, and other programs; however, when she types in any web browser she is unable to use any of the typing shortcuts. Phrase Express has been allowed through the firewall. We've tested with anti-virus disabled. We've set a program restriction to work in Chrome, but failed to correct the issue. We've tested on another user on the same computer, and the issue continued. I'm unaware if there is a setting I'm missing in Phrase Express or Chrome to enable the typing shortcuts. Both Phrase Express and Chrome are up-to-date as of today.

Technical Support
Posts: 2148
Joined: 10 Feb 06, 22:23

Post by Technical Support » 14 May 19, 15:57

Browsers and Security software now often have special protection. Other than disabling such protection you may try starting PhraseExpress "as Administrator".

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